that were required. All of this after having already had a full mechanical inspection of the vehicle only months prior. Not only did he fully discredit the validity of said inspection but began openly patronizing and insulting me for not consenting to the work he suggested and the (expensive) products that were "absolutely" required. When I refused, his tone changed in evident frustration to be utterly unprofessional and insulting: "Well, when you car breaks down, don't come crying to me.." I co